The wfcc diamond technician was unable to fix the issue. I will no longer buy kitchenaid products, quality, brand new defective product not exchanged, poor aftermarket support, overpricing
Recent recommendations regarding this business are as follows:
Kitchenaid customer service reviews. I waited for hours to speak to someone for a return label, but no one responded. My brand new refrigerator needs a gasket for the freezer door to correct a problem that started last march. Overly expensive, poor manufacturing quality and disastrous customer service.
But customer service worst ever! New accessories are built to break and your 'customer service' tells you to cough up for another. Based on 484 ratings submitted in the last year.
My blender is missing a screw and i can not seem to order one that fits. This company is not yet authorized. The latest review dishwasher was posted on jul 13, 2006.
Apparently a common and known issue to kitchen aid. On hold so long i just hung up. Bought an ice cream mixer, broke after first use.
It would take 30+ minutes to go from 350 to 500. You will never to be able to reach a live customer service personal when you need the most. Also the times to fix it were very fast.
I was on hold for calls for more than three hours each time. Nice looking, i use to always like kitchen aid products, products are made stronger, excellent customer service, desirable features. Kitchenaid has an average consumer rating of 3 stars from 263 reviews.
Please try a different email address. Kitchenaid was first mentioned on pissedconsumer on jun 16, 2007 and since then this brand received 940 reviews. My kitchenaid robot accidentaly broke down one day and i had to call the customer service to see if was possible to fix it under guarantee.
Kitchenaid's authorized service provider, wfcc diamond factory service, took over two weeks to merely inspect the unit. You cannot print online return label, if you call customer service almost 2 hours waiting and i called few times and gave up Kitchenaid ranks 64 of 322 in kitchen and cooking category.
The email address you entered already exists. The worst i have ever experienced. Read page 1 of our customer reviews for more information on the kitchenaid 6.7 cu.
The dealer, an official kitchenaid dealer, whom i purchased it through has informed me kitchenaid is not responsive to his enquiries. This company had a great name. Kitchenaid has good products but absolutely sucks at customer service.
My authorized repair person will no longer deal with kitchenaid parts department. I rang peterborough on 4 feb and was told a new whisk would arrive by the end of feb. Lucky they offer a 10% discount on their next overpriced doorstop.
The latest complaint refrigerator repair was resolved mar 04, 2021. And i can not adjust the bowl. One of the worst customer service waiting period, almost 2 hours waiting, never buy any product from this company, very long waiting periods and so complicated to return any product.
Excellent customer service and products. We have a kitchenaid dishwasher that is less than one year old. For the amount of money we spend, the customer service is terrible.
Find helpful customer reviews and review ratings for kitchenaid kude70fxss superba series eq dishwasher at amazon.com. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. While preparing thanksgiving dinner, we discovered that periodically one burner would just not work.
Customer service is a joke. 2nd of mar today and nothing. Product help site for kitchenaid appliances.
He left without any explanation, much less resolution. Unfortunately, the service provider in my area doesn't work on soda stream machines. The live chat is an automated fraud!
Kitchenaid canada pros and cons. The service and support phone assistance is as helpful as the online assistance, useless. See reviews below to learn more or.
Diagnosis “bad heat sensor,” and the part had to be ordered. This experience from kitchenaid.com turned into a nightmare. The kitchenaid automated online live chat is actually automated and useless.
The customer service was very helpful and kind, they explained me clearly what to do. It stopped working more than five weeks ago. I bought a very expensive kitchenaid stand mixer only to find that the whisk appliance did not fit.
I wasn't expected from a company like kitchen aid to have the worst customer service! Kitchenaid reviews first appeared on complaints board on jul 13, 2006. Reviews for kitchenaid customer service (7) kitchenaid refrigerator.
Even if you do, they know nothing! On friday july 17, i called kitchen aid customer service group (located in the usa) and the customer service representative suggested that i change the filter. Have tried but is not working.
I tried live chat, email, twitter, and no one replies. A new filter was added on saturday july 18, 2020 at a cost of approximately $46 as the replacement of the filter did not solve the issue, of producing ice cubes, on tuesday july 21, Kitchenaid has resolved 122 complaints.
Same to the customer service line! Do not purchase a kitchenaid product. Ordered a fridge in june.
Read honest and unbiased product reviews from our users. Worst website and customer service ever agree with most of the prior reviews. I contacted ka customer service and scheduled service with “appliance doctor” on november 22.
They have nice products but lately neglected for china quality parts, the oven simple to function also too expensive that i didn’t have given 5 stars. So i call to talk to a human and no luck.